Shipping & Returns terms
Universal Meds Store offers most discreet, secure and reliable shipping method marked as Registered Airmail. All products mentioned on our catalogue is available and can be shipped. Our normal order dispatch time is 2 business days, usually we try to prepare and ship within 24 hours. We give you the tracking number to follow your parcel.
Delivery time: 2 – 7 working days
Please note that the delivery time should be calculated in working days and does not include weekends and international and local holidays. If your package does not arrive within a 14 day period, you may send us an inquiry for reshipment .
No refund shall be allowed once package has been dispatched.
If your parcel falls any of the listed reason, you may return your goods:
Goods received in a damaged condition. Incorrect goods shipped. If you did not received parcel, you can request for redelivery too else our verification department once approved we will process your moneyback application.
Note: All the goods should be sent back to us in orignal packing and accessories if any.
You can send us your request mentioning “Moneyback ” in subject field. As soon as we received goods from yourside and our verification department approves, one of our customer service agent will entertain your request with facility of exchange or a prompt refund.